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Shellpoint denies everyone a Modification - after Bank of America swore to us that Shellpoint would complete our Modification what a joke the only thing Shellpoint wants is our house.. So now we will be house poor with little to nothing to live on - I thought...
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We were making our payments as we has fot over20yrs. Bank of Americs was cashing then so no red flags. Till the kalkaska co sheriff showed up one day with a forclosure. I started calling right away. Got a address from the fouclosure paper. I started sending the checks...
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1.0
#1086133
After several months of reporting harassment, retaliation, hostile work environment, racial slurs, threats from other co-workers, HIPPA violations, etc., Debbie Thayer, whom I have never met before today, and introduced herself as the "upper management" called me down...
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jhonsonhannahy_30
jhonsonhannahy_30

pls call are text me traceee's 4242850712 i have not seen you and long time we need to catch up on some stuff

miakantas
miakantas

Tracee how do I reach you? I have some questions about Shellpoint loss MIT policies

#1079756

Shellpoint Mortgage Servicing - Loan sharks...

Shellpoint Mortgage Servicing
#1089988
This company has turned the American dream into a nightmare. They insist I am 3 payments behind. Even though I faxed them my bank statements showing they cashed the check they say "that's not what are papers day". So basically there nothing they will do. If I don't pay it they will foreclose. Looks like I have to get a lawyer...
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Shellpoint Mortgage Servicing - Loan modification

Shellpoint Mortgage Servicing
#1088597
shell point keeps denying my modification. they r nothing but irresponsible ***. do not ever deal with them
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Shellpoint Mortgage Servicing - They took my house

Shellpoint Mortgage Servicing
#1082568
1.1
What happened to my family shellpoint took my home we fell behind after my brother was killed he had no insurance we had to wait for Allstate to get there thumb out of there but we took the money from his death and made payment bought it up to date but after my mom passed they would not work with us anymore and took my house and actions it if
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Shellpoint Mortgage Servicing - HELLO ?!

Shellpoint Mortgage Servicing
#1059693
1.0
Have worked on a modification for over a year now. I have been denied, accepted, need more paperwork AND sent a whole new modification pkg. within days of each other. I have emailed and left voicemail. It's pretty hard to work out a plan when SHELLPOINT MORTGAGE ignores you !!! Absolute WORST CUSTOMER SERVICE.
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After 4 years after my husband passing these fools just defy intelligence and any kind of common sense. I tried in the beginning to pay 2 months back payments in installments while I was taking care of my husband 24/7. They counted one as two payments behind and would...
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1.2
I didn't like
  • Complete ignorance of progress from dept to dept
  • Incompetence
  • Incompetence or at worst taking advantage of the public
#1076272
We had a third party company that took our money and ran. We found a loan modification that was offer to us back in March 2015. We are now trying to get a modification on our own and due to that fact they never showed it to us. Shellpoint has denied all possible...
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They keep calling my work phone. They never leave a message. I think I answered once, and they played the usual bill collector/telemarketer game of wanting me to identify myself before they will tell me who they are and why they are calling me. I recently let go of a...
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#1072368
Anyone wan't to go in a class action suit. Please contact me at waterfall58@msn.com Looks to me these people have messed up everyone's mortgage and adding fees that don't make sense. I have started a letter writing campaign to every politician in my state and to...
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Anonymous
Anonymous

Anyone else have there apparent taxes go up 4000$ a year according to them.

Anonymous
p. caceres

How do we begin having the same issue

#1070597
Nobody has real answers and apparently the communication between departments suck. Every time an operator transfers you to another department they have less information than the last department you just talked to. I'm currently having a horrible experience with them, I...
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Anonymous
Anonymous

Same here, We want our house back as well. I had cancer and we have been fighting for 3 years to save our home that we lived in for 17 plus years. They have no sympathy nor ...

1.2
#1069288
after about 2 years of filing papers hiring a lawyer and going back and forth to court, while this company is reporting my mortgage incorrectly on my credit report. I received a modification for higher than the original amount. this is a scam of a company, they loss...
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Shellpoint mortgage is a scam and sham and fraud. The company tells you that they will wait for Keep my home CA but when you are approved by Keep my home CA Shellpoint will do a bait and switch and tell Keep my home CA they opt out and will try to offer you a horrible...
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Anonymous
Anonymous

In the same situation, 18 years here and they wouldn't help us either. I had cancer and we fell behind. Been fighting for over 3 years. So devasted...

1.0
#1059302