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After never having been late on my HELOC and expecting to refinancing, they sold to SHELLPOINT. It was difficult calling to pay them when I realized I got a late notice from them, the new company, and then they reported me two months late and made it impossible for me...
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1.0
I didn't like
  • Everything
#1038775
The company raised my homeowner's insurance (I can't get private homeowner's insurance yet because I got the house back after they sent me a foreclosure sale date and didn't sell and left it sitting abandoned for 2 1/2 years and it needs repairs I can't afford). It...
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#1038160
Eight years and three mediations and each time the mediator documented that the Lendor should NOT issue a certificate of foreclosure as they had Demonstrated BAD FAITH and that I the Home owner have complied with all of the over and over compliance of submitting the...
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1.5
I didn't like
  • That they have lied and exhibited bad faith practices
  • Lack of integrity
#1033228

Short Review for April 10, 2017, Pc_service

Shellpoint Mortgage Servicing
#1032630
Shellpoint keeps telling me they can't read my earnings statements and bank statements. I've submitted these documents times. Funny they can read everything else. They are a scam
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Shellpoint Mortgage Servicing Mortgage Review

Shellpoint Mortgage Servicing
#1026311
They will not modify my loan. Instead of repayment plan and payment is more than twice as much per month. Cannot make payments . Please help me.
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Shellpoint Mortgage Servicing Home Loan Review

Shellpoint Mortgage Servicing
#1011254
1.4
Shellpoint drafted my checking accounts before date I had set up to pay them. Also they forgot to pay my city taxes that were due.
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Shellpoint Mortgage Servicing Loan Modification Review

Shellpoint Mortgage Servicing
#952264
This company is corrupt. They brought our loan when we were on the last month to complete our modification. They then said it would take a few months to confirm everything. Now they are trying to get us to sign their modification with add a few thousand to our total and are trying to jack up the interst rate.
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I transfered 30k to my account at Shellpoint mortgage services to decrease my principle. This money somehow become "unapplied balance" and (o, miracle!) disappear from my account when Shellpoint Mortgage Services sells my mortgage to a different bank. Intersting ......
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#1031186
I was and am still in contact with Shellpoint Mortgage over a short sale in Southern California. I was asked by a friend that is a broker to send an anynymouse offer directly to shellpoint mortgage negotiator, his name is Mr. Burger. I did and followed up on it, and to...
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#1024986
So it starts like this. I owed 32,500.00 dollars, never missed a single payment on the equity loan. I get diagnosed with cancer, my insurance of course doesn't pay treatments in full. I lose most of my income and opt to continue treatment. Continue to pay in loan,...
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Anonymous
Anonymous

Did you contact cancer society? There is a cancer advocacy group that may be able to help you. Best of luck!

2.5
I didn't like
  • Unilateral treatment without facts
#1019558
We got behind on our mortgage due to surgery I had, requested several times for a loan modification and was told they sent me the paper work several times. The first time I Sent the info in and was told months later it was never recieved. Asked again to send it, iyw...
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1.0
#1016275
I got way behind on my loan due to seven back surgerys my original loan was with Bank of America and they sold to Rushmore and they sold to Shellpoint and they helped me with a loan modification and after six months and no missed payments they set me up with new loan...
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1.0
#1009994
This is an update on the complaint I filed with Shellpoint. A brief reminder of my complaint. Shellpoint was billing me incorrectly. My loan was transferred to Shellpoint and the first payment was 11/15/2016. Every billing statement has been incorrect since the first...
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1.0
I didn't like
  • Gross incompetence
  • Incompetent processing
#1002618
The servicing on my Home Equity Line of Credit mortgage loan was transferred from another company to Shellpoint. My former servicing company collected my monthly payment accurately for 11 years with no problem. The first payment, which was November 2016, Shellpoint...
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1.0
I didn't like
  • Staff ill prepared to reconcile records or answer questions
  • Worst experience ever
#1000098