Refinance if you can | ShellPoint Mortgage Servicing in Concord, California

1.3
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I have called about 15 times in the last two months to get an issue resolved. I want to close my escrow account since they don’t know how to calculate taxes and insurance. They think $15,500 a year collected is appropriate for taxes and insurance when the absolute max it should be is $9,000. They just want to make interest on my escrow money. I’m cool with that when it’s a reasonable amount but we are beyond resonance. I put 20% down and I opted for an escrow account for my convenience but what they are doing is absurd. Run, refinance,write letters, hirer a lawyer do what you need to do but most of all watch your money with Shellpoint.
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#1438920 Review #1438920 is a subjective opinion of poster.
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Shellpoint Mortgage Servicing Home Loan

Contact ShellPoint Mortgage Servicing Customer Service

Website:
www.shellpointmtg.com
Mailing Address:
PO Box 10826
Greenville, South Carolina 29601
United States
Phone:
(800) 365-7107
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