filters
state:
Show
city:
Show
product:
Show
We were sold by select portfolio mortgage servicing to Shellpoint mortgaging. Upon being sold we were current. Mysteriously we became behind with shellpoint mortgage when we made all payments as agreed upon with select portfolio. When asked what payment was missed we...
Read more
#1115803
Hahahah what a joke, BOA sold my Morgage to Shellpoint - BOA told me that Shellpoint would honor my Modification hahaha again what a joke... they raised my payment more than $500 a month - now we have to work 80 plus hours a week just to pay our monthly payment of...
Read more
deejoey57_20
deejoey57_20

Update on my mortgage - I can't believe what I have learned in one day... Shellpoint contacted me on Thursday to let me know that if I didn't agree to the new payment of $3019...

Anonymous
Lorraine

They are supposedly reviewing my documents are misplacing them numerous time or kept sending me document.My home is also worth more than the outstanding balance. A sale date ...

#1115049
is it possible that a mortgage company that you file bankruptcy with in 2010 on a 310,000.00 home loan discharge your loan and now in 2017 they are trying to collect on it and on my credit report does not have any missed payments on it but now they are saying that i...
Read more
Anonymous
Diane3diane

I am having the same problems with Shellpoint Mtg Servicing and I found an Attorney that might be able to help. Hagens Berman go on their Facebook page and message them they r...

Anonymous
Benny

My mortgage and equity line were both discharged in a bankruptcy as well, and ShellPoint continues to send me monthly bills demanding repayment. They are pond ***. I lost my...

#1111532

Shellpoint Mortgage Servicing - Loan sharks...

Shellpoint Mortgage Servicing
#1089988
This company has turned the American dream into a nightmare. They insist I am 3 payments behind. Even though I faxed them my bank statements showing they cashed the check they say "that's not what are papers day". So basically there nothing they will do. If I don't pay it they will foreclose. Looks like I have to get a lawyer...
Comment
Show

Shellpoint Mortgage Servicing - Loan modification

Shellpoint Mortgage Servicing
#1088597
shell point keeps denying my modification. they r nothing but irresponsible ***. do not ever deal with them
Comment
Show

Shellpoint Mortgage Servicing - They took my house

Shellpoint Mortgage Servicing
#1082568
1.1
Details
What happened to my family shellpoint took my home we fell behind after my brother was killed he had no insurance we had to wait for Allstate to get there thumb out of there but we took the money from his death and made payment bought it up to date but after my mom passed they would not work with us anymore and took my house and actions it if
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Shellpoint Mortgage Servicing - HELLO ?!

Shellpoint Mortgage Servicing
#1059693
1.0
Details
Have worked on a modification for over a year now. I have been denied, accepted, need more paperwork AND sent a whole new modification pkg. within days of each other. I have emailed and left voicemail. It's pretty hard to work out a plan when SHELLPOINT MORTGAGE ignores you !!! Absolute WORST CUSTOMER SERVICE.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
After several attempts and speaking with several different Service Representatives, my requests were always honored on the phone but never followed through with. When they need something from you they are very detail orientated and very specific on a timeframe about...
Read more
1.0
#1111478
I don't know where to begin! They removed my name on the loan. It was in my name and the "estate of...my Mom's name." Now it is just in the "estate of"....My monthly payment unexpectedly increased by $300....no reason given, no advanced notice. I made a payment in...
Read more
Anonymous
Anonymous

Contact a lawyer FAST - cause ShellPoint sucks big time and they will take your house

1.0
#1108466
This company is a disgrace. They are foreclosing on houses left and right violating the law and so far it’s working! All the loans in 2008 that didnt “qualify” well they are coming back with a vengence. They hire local companies (independent contractors) to handle the...
Read more
#1107901
Claiming they paid more than 2x what they actually paid for my county property taxes - created an escrow account with a large negative balance when my mortgage has no escrow account - wanting to more than double my payment amount - attorney looking into the issue for...
Read more
#1107500
Last year on March 16,2016. My husband passed away. We had a freddieMac loan with mortgage insurance. I Called Green Tree/Diteh (spelling) and informed them. First of all they only record calls they want. I explained that my husband passed suddenly. They wouldn't speak...
Read more
I didn't like
  • Gross incompetence
#1103475
These company is the worst, they request the same documents over and over. They send letters stating they have everything and 3 weeks later they notify that your modification was not approved because you fail to submit your requested documents. Based on all the reviews...
Read more
Anonymous
Anonymous

My mother passed away and they wanted my to assume the loan through a modification. They denied my modification because the value of me home is worth more than the actual loan...

user34462350
user34462350

Wow are you living my life or am I living yours you just described exactly the same thing that happened to me. I'm extremely baffled because I was told the exact same thing yo...

#1101727
I have had multiple contacts with them. Either they are *** or committing a crime. I paid a shortage on my escrow account in July of 2017, then sent my mortgage payment. All were sent and received on time. On my next statement they had taken the escrow money and...
Read more
1.9
I didn't like
  • Lack of customer service
  • Its incompetence
#1100765