This company should be investigated by the SCC and FBI, as they are thieves. Not actually a mortgage company - but a "debt collection" agency that services 1st or 2nd mortgages. They routinely hastle you on the 2nd day of a 15 day grace period on a monthly basis for...Read more
Hi dear, my heart goes out to you as I am myself struggle to get my voice heard and their own valuation appraisal report to be included into my modification package . After Shellpoint conducted their own interial appraisal - they had refuse to submit it into my...Read more
Shellpoint Mortgage Servicing - Seriously bad company..
Five days before Due date we receive a COLLECTION notification from a rude man in India.. Who first REFUSED to tell me before giving Part of Social.. Why the call !? After caving and giving # He cautioned me we were heading to collections... We have auto pay . He knew.. But just wanted to ruin my day .. HATE THIS COMPANY.. Had no choice.. Loan sold by Guild mortgage Portland Or ..
I initially had five (5) loans that were allegedly originated and "table funded" by Countrywide Home loans over the years 2002 to 2009. Nasty old Bank of America supposedly bought out Countrywide Home loans back in 2008 and made phony claims they intially took over my...Read more
Does anyone have a phone number where I can reach someone at Shellpoint Mortgage? Home owner who move out of his house over 2 years ago talked to them to discuss a shortsale, I would like to buy the home and they told him to have me call they were interested but I can...Read more
Shellpoint Mortgage Servicing - I have very hard time.
My name is Dieuseul siffrain ,they charge me a fees$125 because my account been have some issue , take this fees away
RED FLAG: I have read the horrible things that Shellpoint is doing to others and I read this on RIPOFF REPORTS (Total Visits 8,998,758,637) "... call your local police immediately and also notify the Federal Bureau Of Investigation because Shell Point Mortgage...Read more
I didn't like
- Customer service
- Horrible customer service fraud
Received a cold call regarding a loan that they purchased. They are just a debt collection company. *** poor customer service. Their web site give an contact number that is bogus, calling it just gets you the opportunity to buy magizines and time shares or other crap...Read more
I have had a loan with Shellpoint for over 6 months now and they still have yet to report my on time payments to any reporting agency. I have written letter, called and they keep saying they will be doing that. This hurts my score and I would think be against the...Read more
Started deed in lieu process with Chase in May, but learned mortgage sold to Shellpoint June. Started contacting immediately. Initially informed no additional paperwork required as Chase sent it all. Aug told to send documents. Done. Sept told to send other docs. Done....Read more
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