filters
state:
Show
city:
Show
category:
Show
product:
Show
We had a third party company that took our money and ran. We found a loan modification that was offer to us back in March 2015. We are now trying to get a modification on our own and due to that fact they never showed it to us. Shellpoint has denied all possible...
Read more
They keep calling my work phone. They never leave a message. I think I answered once, and they played the usual bill collector/telemarketer game of wanting me to identify myself before they will tell me who they are and why they are calling me. I recently let go of a...
Read more
#1072368
Anyone wan't to go in a class action suit. Please contact me at waterfall58@msn.com Looks to me these people have messed up everyone's mortgage and adding fees that don't make sense. I have started a letter writing campaign to every politician in my state and to...
Read more
Anonymous
Anonymous

Anyone else have there apparent taxes go up 4000$ a year according to them.

Anonymous
p. caceres

How do we begin having the same issue

#1070597

Short Review on April 10, 2017

Shellpoint Mortgage Servicing
#1032630
Shellpoint keeps telling me they can't read my earnings statements and bank statements. I've submitted these documents times. Funny they can read everything else. They are a scam
Comment
Show

Shellpoint Mortgage Servicing Home Loan Review

Shellpoint Mortgage Servicing
#1011254
1.4
Details
Shellpoint drafted my checking accounts before date I had set up to pay them. Also they forgot to pay my city taxes that were due.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money

Shellpoint Mortgage Servicing Loan Modification Review

Shellpoint Mortgage Servicing
#952264
This company is corrupt. They brought our loan when we were on the last month to complete our modification. They then said it would take a few months to confirm everything. Now they are trying to get us to sign their modification with add a few thousand to our total and are trying to jack up the interst rate.
Comment
Show

Shellpoint Mortgage Servicing Mortgage Review

Shellpoint Mortgage Servicing
#847512
1.2
Details
I made my mortgage payment on their website and clicked submit and error came up. Said try again so i did and it took out a double payment. Left me over drawn. Took a couple calls to reverse. They told me 3 to 5 business days. Wow. They got there money same day. Email said one time payment went through. Liars and thiefs. They suck balls.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
Nobody has real answers and apparently the communication between departments suck. Every time an operator transfers you to another department they have less information than the last department you just talked to. I'm currently having a horrible experience with them, I...
Read more
Anonymous
Anonymous

Same here, We want our house back as well. I had cancer and we have been fighting for 3 years to save our home that we lived in for 17 plus years. They have no sympathy nor ...

1.2
#1069288
after about 2 years of filing papers hiring a lawyer and going back and forth to court, while this company is reporting my mortgage incorrectly on my credit report. I received a modification for higher than the original amount. this is a scam of a company, they loss...
Read more
Shellpoint mortgage is a scam and sham and fraud. The company tells you that they will wait for Keep my home CA but when you are approved by Keep my home CA Shellpoint will do a bait and switch and tell Keep my home CA they opt out and will try to offer you a horrible...
Read more
Anonymous
Joshua bishop

Look David McGowan and the whole Shellpoint mortgage company is *** trash. Get a lawyer file for bankruptcy and stop your foreclosure. They do not deserve your time.

Anonymous
Reginald williamson

Yes yes Just spoke to this unethical thief DAVID MCCOLLUM. HE TELLS YOU MANY LIES THAT CONFLICT WITH LETTERS FROM SHELLPOINT. FILE BANKRUPTCY AND SAVE YOUR. HOME!!!!

1.0
#1059302
Shell point is the worst company i have ever dealt with. While in the middle of a modification, due to loss income, by mortgage company sold to Shell point. They have taken all forgiven fees, as well as a final balloon payment and made it an outstanding balance,...
Read more
1.0
#1056489
They took over servicing of my account from BOA. They took money from my account without authorization 3X for someone else in error. Each time I had to hunt down someone and fight to get the money returned. My account was behind when they acquired it. They wrote up a...
Read more
1.3
I didn't like
  • Reported a 30 day late that did not happen
  • No accountability in management at all
  • No one will accept any responsibility for mistakes
#1053939
After one year of sending papers to shellpoint for a loan modification they would send the papers back or say that they lost them and that papers were missing every time i sent them a new packet they would say that i was missing something. It's been two years now and i...
Read more
After never having been late on my HELOC and expecting to refinancing, they sold to SHELLPOINT. It was difficult calling to pay them when I realized I got a late notice from them, the new company, and then they reported me two months late and made it impossible for me...
Read more