Shellpoint Mortgage Servicing Contact Information

Customer Care Line:

  • (800) 365-7107 Toll-free

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Currently you can call only US numbers.

Headquarters Address:

Shellpoint Mortgage Servicing, LLC
PO Box 10826
Greenville, South Carolina 29601
United States

Fax:

(866) 467-1184

Other Info:

General Payment Address
Shellpoint Mortgage Servicing
PO Box 740039
Cincinnati, OH 45274-0039

Overnight Payment Address
Shellpoint Mortgage Servicing
Attn: Payment Processing
55 Beattie Place, Suite 500, MS-501
Greenville, SC 29601

Monday - Friday: 8am - 10pm EST
Saturday: 8am - 3pm EST

Social Networks:

Summary of Shellpoint Mortgage Servicing Customer Service Calls

6 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
06:30 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Shellpoint Mortgage Servicing to Ask about:

Request for Information:

  • “I need the address to send a qualfied written request”

Other:

  • “To get my reconstructed morgage status.”
  • “To re mortgage”
  • “Number phone”

Shellpoint Mortgage Servicing Rating Stats

1.3 out of 5 stars
based on 145 reviews
See all 287 reviews reviews

Rating stats

  1. 119 reviews
  2. 19 reviews
  3. 4 reviews
  4. 2 reviews
  5. 1 review

Rating trend

About Shellpoint Mortgage Servicing

Top 5 Shellpoint Mortgage Servicing Services

Mortgage, Loan Modification, Customer Care, Loan, Home Loan

Top 5 Likes about Shellpoint Mortgage Servicing

Helpful on phone no follow thru, Friendly but dim customer servie, Friendly staff, Worse, Staff were friendly

Top 5 Dislikes about Shellpoint Mortgage Servicing

Horrible customer service, Lack of customer service, Its incompetence, Incompetence or at worst taking advantage of the public, Extortionists

Top 5 Related Companies

Shellpoint Partners, Rate30 Com , eStreet Appraisal Management, New Penn Financial

Summary

Shellpoint Mortgage Servicing provides American homeowners with online mortgage services. The company provides a few options of foreclosure alternatives. Shellpoint Mortgage Servicing provides repayment plans, unemployment forbearances, and loan modifications. The company offers short sales and deed-in-lieu of foreclosures as well. The site of the company provides database for homeowners.There are two worksheets and references which provide helping information and user guides for customers. Shellpoint Mortgage Servicing working online and has offices in South Carolina, Greenville and Houston, Texas.

Shellpoint Mortgage Servicing reviews and complaints

Shellpoint Mortgage Servicing is ranked 182 out of 1194 in Loans and Mortgages category

Area Served

USA

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Shellpoint Mortgage Servicing Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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