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we were in the middle of application for modification when Shellpoint bought it. Were promised application process would continue and despite follow up calls, months went by, then they said...New application required, no explanation, just new papers needed...

start over, more weeks, months pass and still no word, then more docs needed, etcetcetc... finally, nearly a year later, despite being assured otherwise, mod was denied n we had to pay all the arrears immediately AND LEGAL COSTS or begin foreclosure and only payment in full was accepted ...pure b-s....

Product or Service Mentioned: Shellpoint Mortgage Servicing Mortgage.

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Anonymous
#1552054

This is just the beginning of their run around tactics. Good luck, your nightmare is just beginning

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