my loan was $50000.00 and 17 years later my loan is still $40382.00.
there is something wrong with theses people. Said they would lower my interest rates from 8.99% to 2.99% or 3.00%.
I've filled out the forms twice and sent them in but never anything.. I have heard nothing from them and my interest rate is still 8.99%. I am a disabled vet and disabled from through the state 100% and they will not help at all. Please there,has got to be some way to get some help.
I had another loan for $40000.00 taken out at the same time and it is paid in full. Why would one with another company be paid off and one ten thousand more still be $40000.00 ..
Does not make any sense. I guess I need to get an attorney and let them handle it.
Product or Service Mentioned: Shellpoint Mortgage Servicing Home Loan.
Reason of review: Poor customer service.