RED FLAG: I have read the horrible things that Shellpoint is doing to others and I read this on RIPOFF REPORTS (Total Visits 8,998,758,637) "... call your local police immediately and also notify the Federal Bureau Of Investigation because Shell Point Mortgage Servicing AKA Resurgent is a Mortgage Scam with bogus accounts and made up amounts.
Mortgage Fraud is a Felony!!! You the consumer are no more than an entry on a spreadsheet, you are data. Unfortunately for Resurgent Capital Services, L.P., entries on spreadsheets are not enough to win against you in court. In a debt collection lawsuit, Resurgent Capital Services, L.P.
always has the burden to prove that the consumer is responsible for the debt. To meet this burden, Resurgent Capital Services, L.P. must prove that: (1) it has the right to sue you; (2) the debt is yours; and (3) you owe the amount for which you were sued. It is never the burden of the consumer to prove that he or she does not owe the debt.
To meet its burden, the proof submitted by the Resurgent Capital Services, L.P. must be based on “personal knowledge”. Personal knowledge means that the person offering the evidence on behalf of Resurgent Capital Services, L.P. must be a witness to the event shown in a particular document.
RED FLAG: I read this on The Law Offices of Robert J. Nahoum, P.C. - A New York Consumer Protection Law Firm, http://nahoumlaw.com/have-you-been-sued-by-resurgent-capital-services-l-p-in-new-york-or-new-jersey/, Shell Point Mortgage Servicing AKA Resurgent "...who buys up portfolios of old debt from banks, credit card companies, hospitals, doctors, cell phone companies and car companies for pennies on the dollar." RED FLAG: What Shellpoint is doing to others: new-penn-financial-mortgage-servicing-fee-class-actioncomplaint-and-law-suit-20160901911298.html Shell point's repeated assessment of these fees, it is alleged, represents an unlawful method of maximizing the servicer's profits without regard to the rights and interests of the borrowers, in contravention of the intent of Regulation X of the 2013 Real Estate Settlement Procedures Act and Regulation Z, intended to implement the Truth in Lending Act and the Dodd-Frank Act's mortgage loan servicing provisions. The complaint lists several counts, including violations of California's Rosenthal Debt Collection Practices Act, fraudulent concealment regarding the true nature of the fee assessments, fraudulent misrepresentation concerning justification for the charges, unjust enrichment, violation of California's Business and and Professions Code provisions regarding unfair business practices, intentional interference with contract and negligence per se related to NPF's use of automated fee assessment procedures.
shellpoint-mortgage-servicing-facing-fdcpa-class-action i-am-in-the-middle-of-a-lawsuit-i-filed-against-shellpoint-mortgage-20150809679700.html classaction-lawsuit-201709161101727.html A 2 star rating on Yelp with horrible reviews!
Federal Trade Commissions - https://www.ftccomplaintassistant.gov/#crnt&panel1-1 California Department of Consumer Affairs - http://www.dca.ca.gov California Department of Justice Consumer Complaints - https://www.oag.ca.gov/consumers District Attorney of Riverside County where my home is located - http://www.rivcoda.org/opencms/index.html California Department of Consumer Affairs/Department of Real Estate - http://www.dre.ca.gov/Consumers/FileComplaint.html Former Military Legal Assistance - http://legalassistance.law.af.mil/content/locator.php Department of Business Oversight - http://www.dbo.ca.gov/Consumers/consumer_services.asp RIPOFF REPORTS (Total Visits 8,998,758,637) - http://www.ripoffreport.com/reports/shellpoint-mortgage-servicing/greenville-south-carolina-29601/shellpoint-mortgage-servicing-repeatedly-sent-loan-modification-documents-for-1-12-years-1254174 Total visits Plus, all the above agencies in PA. - FTC, CFPB, state regulators, consumer protection attorneys
Reason of review: Poor customer service.
Preferred solution: Price reduction.
ShellPoint Mortgage Servicing Cons: Horrible customer service, Horrible customer service fraud.