Not resolved
1 comment

Made my mortgage payment as I always do. 7 days prior to the first.

They lost my payment. Called and called with no results.

How can you lose an electronic payment. Contact the state commission office that over looks mortgage companies!

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

We are missing 8 months worth of payments. Close to $20,000 unaccounted for.

Glad i wrote checks, so i have proof from my bank. Its been 2 weeks since i sent proof of payments. To no avail, i have recieved one email from my point of contact, asking if i would like to schedule a phone call! Really?!

I would have prefered the call to begin with. Especially since you cant discuss my account theough e mail apparently.

Ugh! They are a hot mess!

ShellPoint Mortgage Servicing Reviews

  1. 170 reviews
  2. 24 reviews
  3. 6 reviews
  4. 2 reviews
  5. 1 review
ShellPoint Mortgage Servicing reviews