Bayview sold my mortgage to Shellpoint. The very first payment showed an increase of $56.
When I called to inquire why, I was put through a department who, supposedly, would be able to answer my question. The person I was transferred to did not know why and "assumed" it due to escrow. When i informed her that my account was sold over $3500 in escrow and my taxes has not increased for them to warrant raising my payment. She got very condescending with me to the point that I had to check her and remind her she was not talking to a child and that the call is suppose to be recording.
Thats when she tried to be nicer. I just hang up the phone.