Shellpoint denies everyone a Modification - after Bank of America swore to us that Shellpoint would complete our Modification what a joke the only thing Shellpoint wants is our house.. So now we will be house poor with little to nothing to live on - I thought submitting all my paper work 10 times over for them to examine over and over again meant that Shellpoint was actually doing something, but I was wrong - all they were doing was making it harder and harder for us.
In the end they have done nothing and now we either pay a very high payment or Shellpoint takes our house. THANK YOU BANK OF AMERICA & SHELLPOINT for your great customer service and being ANTI AMERICAN.......
Product or Service Mentioned: Shellpoint Mortgage Servicing Loan Modification.
Reason of review: Order processing issue.