So it starts like this. I owed 32,500.00 dollars, never missed a single payment on the equity loan.
I get diagnosed with cancer, my insurance of course doesn't pay treatments in full. I lose most of my income and opt to continue treatment. Continue to pay in loan, November Loan comes due in full. I have been trying for months to pay 28,500.00 and modify the rest.
I really needed the money I had saved to the catastrophic medical bills. I send in information about my current health situation. I get told the powers to be say: Nope, you have to sell the only place you have to live. We Do Not Want to work with you.
There has got to be another option, but they are hellbent on ruining my world and reducing the chances to heal because if all the stress they are heaping on top of this whole freaking disease.
Isn't there a federal or state board I can take my case to? She'll point is totally unreasonable.
Product or Service Mentioned: Shellpoint Mortgage Servicing Loan.
Reason of review: Problems with payment.
Preferred solution: Price reduction.
ShellPoint Mortgage Servicing Cons: Unilateral treatment without facts.