Baltimore, MD, USA
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March 1st we suffered extensive property damages due to a huge wind storm. Our insurance company was fast to respond and cut us a check on the spot.

However, shellpoint must endorse the check in order for us to deposit it. They want to hold our insurance money check until repairs are made and they can inspect and approve. I have contractors scheduled and they dont work on a promise to pay. Shellpoint wants me to dish out $16,000.00 for repairs before they will release the insurance money!

I Dont have $16K to lay out. Their reimbursement time is about 3 weeks after their inspection approval and it takes 3 weeks to schedule their inspections. 6 weeks total...

They SUCK! Refinance as soon as you can to dump this chicken *** outfit...

Product or Service Mentioned: Shellpoint Mortgage Servicing Mortgage.

Reason of review: Problems with payment.

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Anonymous
#1470722

I am in the exact same position , in fact my situation is basically identical to yours ! I would like to hear more about your situation and also share my situation with you!

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