309 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

The situation is I am buying a home and the seller needs Shell Point Mortgage Servicing to provide a collateral letter to show how much the seller owes the bank and the original stock certificate, and Proprietary lease. The first time I requested the documents was August 4, 2016 and after that every week we call at least 3 times to ask for the update but the Shell Point Mortgage Company keeps telling us we need to wait.

And now we are still not able to get the documents that we need. So we cannot close the deal for the house

Reason of review: Order processing issue.

Monetary Loss: $3500.

Preferred solution: Deliver product or service ordered.

Location: 75 Beattie Pl #300, Greenville, SC 29601, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

You will never get the information they to my understanding have purchased and collect by not licensed to buy or sell real estate the are just a debt collector and will not let u speak with lienholder I'm going to try to contact ceo thru my research they refuse to give u that information plus will not accept a cash payment nor give u actual address has been my experience

ShellPoint Mortgage Servicing Reviews

  1. 247 reviews
  2. 34 reviews
  3. 6 reviews
  4. 5 reviews
  5. 4 reviews
ShellPoint Mortgage Servicing reviews