ShellPoint Mortgage Servicing - Returned house with agreement not to seek delinquency yet Shellpoint still sends bill
I returned my house through a negotiated deal back to the bank in return for 5K and an agreement not to seek delinquency. I jumped at it and received my 5K in a cash for keys exchange which was funny in of itself-Shellpoint actually gave me a check there and then sent me another-which I never cashed.
Despite this agreement in black and white and I have been out of the house for about a year-I still get my monthly mortgage bill from Shellpoint. These guys are a mess-their website is a joke with no functionality so you are forced to deal with very unpleasant and lots of times mis-informed reps.
Product or Service Mentioned: Shellpoint Mortgage Servicing Mortgage.
Reason of review: Problems with payment.