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I initially had five (5) loans that were allegedly originated and "table funded" by Countrywide Home loans over the years 2002 to 2009. Nasty old Bank of America supposedly bought out Countrywide Home loans back in 2008 and made phony claims they intially took over my...
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1.0
#1144165
Does anyone have a phone number where I can reach someone at Shellpoint Mortgage? Home owner who move out of his house over 2 years ago talked to them to discuss a shortsale, I would like to buy the home and they told him to have me call they were interested but I can...
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#1143128
RED FLAG: I have read the horrible things that Shellpoint is doing to others and I read this on RIPOFF REPORTS (Total Visits 8,998,758,637) "... call your local police immediately and also notify the Federal Bureau Of Investigation because Shell Point Mortgage...
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Anonymous
Anonymous

hate this company

1.0
I didn't like
  • Horrible customer service fraud
  • Horrible customer service
#1140147

Shellpoint Mortgage Servicing - I have very hard time.

Shellpoint Mortgage Servicing
#1140564
My name is Dieuseul siffrain ,they charge me a fees$125 because my account been have some issue , take this fees away
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Shellpoint Mortgage Servicing - Mortgage fraud

Shellpoint Mortgage Servicing
#1121896
1.0
Details
I applied gor home loan modification 3 years ago. After they sent packet they started refusing to take my payments. They even sent 2 payments back that i tried to send. Then they spent 3 years having me redo packet. I was just served a foreclosure notice for not making payments. The payments they refused. Now my credit is shot and i am so far behind i cant save home.
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Staff
Value for money
Website

Shellpoint Mortgage Servicing - Mortgage fraud

Shellpoint Mortgage Servicing
#1121893
I filed for home loan modification 3 years ago in the process they started refusing to take my payments and even sent 2 back. Now they served me with a foreclosure -for not making payments. I am so far behind and my credit is shot.
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Shellpoint Mortgage Servicing - The worst of The worst

Shellpoint Mortgage Servicing
#1117040
Of course but not answer
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Received a cold call regarding a loan that they purchased. They are just a debt collection company. *** poor customer service. Their web site give an contact number that is bogus, calling it just gets you the opportunity to buy magizines and time shares or other crap...
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1.0
I liked
  • Helpful on phone no follow thru
#1139244
I have had a loan with Shellpoint for over 6 months now and they still have yet to report my on time payments to any reporting agency. I have written letter, called and they keep saying they will be doing that. This hurts my score and I would think be against the...
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Anonymous
OMH

We are having similar issues. They told us a certain payment amount, we paid it, then a month later they said we defaulted on the loan for not paying the proper amount.

Started deed in lieu process with Chase in May, but learned mortgage sold to Shellpoint June. Started contacting immediately. Initially informed no additional paperwork required as Chase sent it all. Aug told to send documents. Done. Sept told to send other docs. Done....
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1.0
I liked
  • Staff were friendly
  • Helpful on phone no follow thru
I didn't like
  • Failure to meet obligations
  • Questionable ethics
#1134126
We ran into some financial problems right after we bought the house. We had renters in the house and then after the year was up with the renters we tried to sell the house. No luck, so we asked Shellpoint if there was anything that we could do to save the house. So...
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1.0
I liked
  • Friendly but dim customer servie
  • Helpful on phone no follow thru
I didn't like
  • Do not care
  • Incompetence or at worst taking advantage of the public
  • No one will accept any responsibility for mistakes
#1132432
How can they operate when the law states that they have to be licensed BY LAW. Then they say sorry when caught. Fraud is when a company operates illegally for monetary purposes. I am calling the FBI to also investigate my state for letting this company get away with...
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Anonymous
Disgusted1

You must be in Illinois ? This operation is criminal. Contact me if you have further info

Anonymous
LIsa

Do you know if they are licensed in Florida

1.0
#1131507
This is a loan that my husband got and he has since passed away. My name is nowhere on this loan. Somehow they claim to be attached to the deed which by law illegal; they can not do with out both parties signing the loan documentation. I notified them of his passing...
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Anonymous
Anonymous

Hi,What state do you live in? Have you continued making the payments since your husband passed? Was there a will or have you spoke to an attorney to start a probate case for...

#1129096
It has been almost 6 months since we started a short sale approval process and have been unable to get an anything done mostly due to the inability of their Loss Mitigation Department to work the NET their investor wants. Is it because they get a bigger commission? No...
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1.0
I didn't like
  • Customer service
#1128764