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is it possible that a mortgage company that you file bankruptcy with in 2010 on a 310,000.00 home loan discharge your loan and now in 2017 they are trying to collect on it and on my credit report does not have any missed payments on it but now they are saying that i...
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Anonymous
Diane3diane

I am having the same problems with Shellpoint Mtg Servicing and I found an Attorney that might be able to help. Hagens Berman go on their Facebook page and message them they r...

Anonymous
Benny

My mortgage and equity line were both discharged in a bankruptcy as well, and ShellPoint continues to send me monthly bills demanding repayment. They are pond ***. I lost my...

#1111532
After several attempts and speaking with several different Service Representatives, my requests were always honored on the phone but never followed through with. When they need something from you they are very detail orientated and very specific on a timeframe about...
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1.0
#1111478
I don't know where to begin! They removed my name on the loan. It was in my name and the "estate of...my Mom's name." Now it is just in the "estate of"....My monthly payment unexpectedly increased by $300....no reason given, no advanced notice. I made a payment in...
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Anonymous
Anonymous

Contact a lawyer FAST - cause ShellPoint sucks big time and they will take your house

1.0
#1108466

Shellpoint Mortgage Servicing - They took my house

Shellpoint Mortgage Servicing
#1082568
1.1
Details
What happened to my family shellpoint took my home we fell behind after my brother was killed he had no insurance we had to wait for Allstate to get there thumb out of there but we took the money from his death and made payment bought it up to date but after my mom passed they would not work with us anymore and took my house and actions it if
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Shellpoint Mortgage Servicing - HELLO ?!

Shellpoint Mortgage Servicing
#1059693
1.0
Details
Have worked on a modification for over a year now. I have been denied, accepted, need more paperwork AND sent a whole new modification pkg. within days of each other. I have emailed and left voicemail. It's pretty hard to work out a plan when SHELLPOINT MORTGAGE ignores you !!! Absolute WORST CUSTOMER SERVICE.
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Short Review on April 10, 2017

Shellpoint Mortgage Servicing
#1032630
Shellpoint keeps telling me they can't read my earnings statements and bank statements. I've submitted these documents times. Funny they can read everything else. They are a scam
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Shellpoint Mortgage Servicing Home Loan Review

Shellpoint Mortgage Servicing
#1011254
1.4
Details
Shellpoint drafted my checking accounts before date I had set up to pay them. Also they forgot to pay my city taxes that were due.
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This company is a disgrace. They are foreclosing on houses left and right violating the law and so far it’s working! All the loans in 2008 that didnt “qualify” well they are coming back with a vengence. They hire local companies (independent contractors) to handle the...
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#1107901
Claiming they paid more than 2x what they actually paid for my county property taxes - created an escrow account with a large negative balance when my mortgage has no escrow account - wanting to more than double my payment amount - attorney looking into the issue for...
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#1107500
Last year on March 16,2016. My husband passed away. We had a freddieMac loan with mortgage insurance. I Called Green Tree/Diteh (spelling) and informed them. First of all they only record calls they want. I explained that my husband passed suddenly. They wouldn't speak...
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Anonymous
Known Fact

Get yourself securization audit report it tells you everything! I found out a lot of fraud going on Countrywide didn't transfer nothing to Bank of America or Shellpoint!! Indi...

I didn't like
  • Gross incompetence
#1103475
These company is the worst, they request the same documents over and over. They send letters stating they have everything and 3 weeks later they notify that your modification was not approved because you fail to submit your requested documents. Based on all the reviews...
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Anonymous
Sarah omg

This company is the very worst in the industry! They are scammers, liars and thieves! Management, Micheal Keaton, Vp, jack Navarro, Meredith pricked, Kimberly Harmstad, all kn...

Anonymous
Jan

After many, many messages left with their "Customer Service Department" I had to go the the Better Business Bureau to get them to respond and answer a simple question. In all...

#1101727
I have had multiple contacts with them. Either they are *** or committing a crime. I paid a shortage on my escrow account in July of 2017, then sent my mortgage payment. All were sent and received on time. On my next statement they had taken the escrow money and...
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1.9
I didn't like
  • Its incompetence
  • Lack of customer service
#1100765
Shellpoint mortgage is trying to do a foreclosure sale even though we had a HAMP approval. The company bought our mortgage for pennies on the dollar from B of A. They have been nothing good. No assistance. The company is a fraud and needs to be shut down. they are...
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Anonymous
Anonymous

Shellpoint is trying to do the same to me - BOA sold my mortgage to them, BOA told me that Shellpoint would continue to complete my Modification...OMFG what a joke.. they just...

1.0
I didn't like
  • Samantha bustillo david mcgowan
  • Joshua bishop
#1095412
Shellpoint manager DAVID MCGOWAN IS THE WORST LIAR AT SHELLPOINT. HE WILL NOT HELP YOU SAVE YOYR HOME. HE WILL PUT YOU ON HOLD FOR LONG DURATIONS OF TIME AND THEN LIE TO CONTRIDICT HIS COWORKERS. HE LACKS MORALS AND DISCRIMINATES AGAINST BLACKS. HE WILL SAY ANY LIE TO...
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Anonymous
Anonymous

Its not just Blacks - Shellpoint hates everyone, they are doing the same to me...I need help with this but no where to turn...

1.0
#1095144