I HAVE HAD TO DEAL WITH THIS COMPANY ON SHORT SALE. NEVER IN MY LIFE HAS IT BEEN SO CONFUSING.
THEY NEVER HAVE THE SAME PERSON TO ANSWER YOUR QUESTION WITH THE PROPER ANSWER. SUPERVISORS ARE THE SAME NEVER FINISH OR SOLVE THE DIRECT PROBLEM AT HAND NO ONE EVER RETURN CALLS I THINK THIS COMPANY MUST BE SHUT DOWN, THEY DO NOT HELP THEY , THE HOME WOULD HAVE BEEN SOLD A MTH AGO BUT SHELL POINT WASTED TIME WITH NEVER QUOTING NUMBERS CORRECT THEY ARE UN TRAINED SOULD LIKE THEY ARE FROM TRYING NOT TO HELP IN ANY WAY I WOULD STAY CLEAR AWAY FROM HIS COMPANY
Reviewer is in unhappy mood. This person stated that there is a room for improvement of worst i have ever had to deal with and failure to meet obligations. Please immediately contact the author of this review to discuss bad quality of shellpoint mortgage servicing customer care and associated monetary loss in the amount of $16. Shellpoint Mortgage Servicing needs to offer any options to resolve the issue according to poster's claims.