I HAVE HAD TO DEAL WITH THIS COMPANY ON SHORT SALE. NEVER IN MY LIFE HAS IT BEEN SO CONFUSING.
THEY NEVER HAVE THE SAME PERSON TO ANSWER YOUR QUESTION WITH THE PROPER ANSWER. SUPERVISORS ARE THE SAME NEVER FINISH OR SOLVE THE DIRECT PROBLEM AT HAND NO ONE EVER RETURN CALLS I THINK THIS COMPANY MUST BE SHUT DOWN, THEY DO NOT HELP THEY , THE HOME WOULD HAVE BEEN SOLD A MTH AGO BUT SHELL POINT WASTED TIME WITH NEVER QUOTING NUMBERS CORRECT THEY ARE UN TRAINED SOULD LIKE THEY ARE FROM TRYING NOT TO HELP IN ANY WAY I WOULD STAY CLEAR AWAY FROM HIS COMPANY
Product or Service Mentioned: Shellpoint Mortgage Servicing Customer Care.
Reason of review: Bad quality.
Monetary Loss: $16.
Preferred solution: Let the company propose a solution.
I didn't like: Worst i have ever had to deal with, Failure to meet obligations.