A company that buys bankruptcy property bought our place in June 2015.
Shellpoint started 'managing' the loan in August 2015. But they NEVER sent any kind of statement that they were managing it or a bill for it. This is a violation of the loan servicing rules as established by the Consumer Financial Protection Bureau
Then they reported that it was 180 days delinquent in September 2015
We contacted them and they said they were NOT trying to collect on the debt as it was discharged in Chp 7. So they're not trying to collect but then report you to the credit agency? That doesn't even remotely make sense.
Shellpoint Partners are well known by the CFPB for violating the regulations regarding loan servicing. Unfortunately they are still in business and still screwing people over.
Product or Service Mentioned: Shellpoint Mortgage Servicing Loan.
Reason of review: Poor customer service.
ShellPoint Mortgage Servicing Cons: Extortionists, Lack of customer service.