Charlotte, North Carolina
Not resolved

Ocwen sold my 2nd mortgage to Shellpoint early last November.

Been making my monthly payment online with no issues till this month when stated loan has been closed and foreclosed.

When called 3 times no agent knew what was going on to call back same run around.

Today they states loan was written off and to call another agent that was not in till later today.

What a joke this company seems to be and all complaints have seen online no surprise with the run around I have been getting.

Never received any notification that there was a issue with my loan as well.

Product or Service Mentioned: Shellpoint Mortgage Servicing Mortgage.

Reason of review: Problems with payment.

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