Shellpoint mortgage is a scam and sham and fraud. The company tells you that they will wait for Keep my home CA but when you are approved by Keep my home CA Shellpoint will do a bait and switch and tell Keep my home CA they opt out and will try to offer you a horrible in-house solution.
FILE A COMPLAINT WITH CA ATTORNEY GENERAL HUD AND FIND AN ATTORNEY TO SUE THIS BAD SERVICING COMPANY. They do not help you save your home at all!!!!!
Product or Service Mentioned: Shellpoint Mortgage Servicing Home Loan.
Reason of review: Poor customer service.