Product: Shellpoint Mortgage Servicing Home Loan Clear all filters (0 of 13 reviews match)
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I have had a loan with Shellpoint for over 6 months now and they still have yet to report my on time payments to any reporting agency.I have written letter, called and they keep saying they will be doing that. This hurts my score and I would think be against the...
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Anonymous
Faithful1

I am appalled (and feel somewhat vindicated) by all the reports here, of how Shellpoint has been cheating and lying to homeowners. Something has to be done! My spouse and I ar...

Anonymous
Anonymous

Having the same problem. 2 years and yet to report on time payments to credit bureaus

1.6
Product
Shellpoint Mortgage Servicing Home Loan
#1136620
We ran into some financial problems right after we bought the house.We had renters in the house and then after the year was up with the renters we tried to sell the house. No luck, so we asked Shellpoint if there was anything that we could do to save the house. So they...
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1.0
Product
Shellpoint Mortgage Servicing Home Loan
I liked
  • Helpful on phone no follow thru
  • Friendly but dim customer servie
I didn't like
  • Incompetence or at worst taking advantage of the public
  • Do not care
  • No one will accept any responsibility for mistakes
#1132432
Our home loan was sold to this company and they are attempting to steal our home and may just succeed. These people are crooks and will string you along with lies and deceit, pass you from person to person, tell you your paper work is incomplete, tell you your case has...
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Anonymous
Anonymous

For the home owner who has 80,000.00 in equity contact an attorney... apply with Keep Your Home California 1-888-559-4225 they can possibly help you and let the BBB know about...

Anonymous
Anonymous

They are trying to steal my home as well.... my paper work some how gets lost..... I am contacting my lawyer!!!!!!

Product
Shellpoint Mortgage Servicing Home Loan
#1124356
I made a payment in August that is not showing up as paid (yet my bank records show it WAS paid)....NOW they would not let me make a payment over the phone unless I speak to my SPOC (single point of contact) person...who NEVER answers her phone...voicemail after voicemail go unanswered. Something tells me I will be losing my home...
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Anonymous
Anonymous

Contact a lawyer FAST - cause ShellPoint sucks big time and they will take your house

1.0
Product
Shellpoint Mortgage Servicing Home Loan
#1108466
The company tells you that they will wait for Keep my home CA but when you are approved by Keep my home CA Shellpoint will do a bait and switch and tell Keep my home CA they opt out and will try to offer you a horrible in-house solution. FILE A COMPLAINT WITH CA...
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Anonymous
Joshua bishop

Look David McGowan and the whole Shellpoint mortgage company is *** trash. Get a lawyer file for bankruptcy and stop your foreclosure. They do not deserve your time.

Anonymous
Reginald williamson

Yes yes Just spoke to this unethical thief DAVID MCCOLLUM. HE TELLS YOU MANY LIES THAT CONFLICT WITH LETTERS FROM SHELLPOINT. FILE BANKRUPTCY AND SAVE YOUR. HOME!!!!

1.0
Product
Shellpoint Mortgage Servicing Home Loan
#1059302
The company raised my homeowner's insurance (I can't get private homeowner's insurance yet because I got the house back after they sent me a foreclosure sale date and didn't sell and left it sitting abandoned for 2 1/2 years and it needs repairs I can't afford). It...
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Anonymous
Anonymous

Addendum:. They sent me a letter saying the insurance they provide will be $1600/year. Taxes are $720/year. HOW can my escrow be over $500/month when that only equals less t...

Product
Shellpoint Mortgage Servicing Home Loan
#1038160
I transfered 30k to my account at Shellpoint mortgage services to decrease my principle.This money somehow become "unapplied balance" and (o, miracle!) disappear from my account when Shellpoint Mortgage Services sells my mortgage to a different bank. Intersting ... And...
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Product
Shellpoint Mortgage Servicing Home Loan
#1031186
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Shellpoint Mortgage Servicing Home Loan Review

Shellpoint drafted my checking accounts before date I had set up to pay them. Also they forgot to pay my city taxes that were due.
1.4
Details
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Diversity of Products or Services
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Product or Service Quality
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Value for money
Product
Shellpoint Mortgage Servicing Home Loan
#1011254
I got way behind on my loan due to seven back surgerys my original loan was with Bank of America and they sold to Rushmore and they sold to Shellpoint and they helped me with a loan modification and after six months and no missed payments they set me up with new loan...
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1.0
Product
Shellpoint Mortgage Servicing Home Loan
#1009994
This is an update on the complaint I filed with Shellpoint.A brief reminder of my complaint. Shellpoint was billing me incorrectly. My loan was transferred to Shellpoint and the first payment was 11/15/2016. Every billing statement has been incorrect since the first...
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1.0
Product
Shellpoint Mortgage Servicing Home Loan
I didn't like
  • Incompetent processing
  • Gross incompetence
#1002618