Manufacturer: Shellpoint Mortgage Servicing Category: Loans Clear all filters (8 of 8 reviews match)
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The company raised my homeowner's insurance (I can't get private homeowner's insurance yet because I got the house back after they sent me a foreclosure sale date and didn't sell and left it sitting abandoned for 2 1/2 years and it needs repairs I can't afford). It...
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Shellpoint Mortgage Servicing Home Loan
#1038160
I transfered 30k to my account at Shellpoint mortgage services to decrease my principle.This money somehow become "unapplied balance" and (o, miracle!) disappear from my account when Shellpoint Mortgage Services sells my mortgage to a different bank. Intersting ... And...
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Shellpoint Mortgage Servicing Home Loan
#1031186
I got way behind on my loan due to seven back surgerys my original loan was with Bank of America and they sold to Rushmore and they sold to Shellpoint and they helped me with a loan modification and after six months and no missed payments they set me up with new loan...
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1.0
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Shellpoint Mortgage Servicing Home Loan
#1009994

Shellpoint Mortgage Servicing Home Loan Review

#1011254
1.4
Shellpoint drafted my checking accounts before date I had set up to pay them. Also they forgot to pay my city taxes that were due.
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This is an update on the complaint I filed with Shellpoint.A brief reminder of my complaint. Shellpoint was billing me incorrectly. My loan was transferred to Shellpoint and the first payment was 11/15/2016. Every billing statement has been incorrect since the first...
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1.0
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Shellpoint Mortgage Servicing Home Loan
I didn't like
  • Gross incompetence
  • Incompetent processing
#1002618
The servicing on my Home Equity Line of Credit mortgage loan was transferred from another company to Shellpoint. My former servicing company collected my monthly payment accurately for 11 years with no problem. The first payment, which was November 2016, Shellpoint...
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1.0
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Shellpoint Mortgage Servicing Home Loan
I didn't like
  • Staff ill prepared to reconcile records or answer questions
  • Worst experience ever
#1000098
Sheetpoint (replace the ee with an i) did not pay my county tax bill until march when if ithadbeen paid in November, it would have been $300 cheaper.Had to make numerous complaints and threaten to take them to small claims before they "adjusted / credited" my account...
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Anonymous
Anonymous

Hi, Public Adjusters deal with the lenders and all aspects of getting full repairs costs.>Then I had 11000 dollars in water damage. Of course the check was made out to me and ...

Product
Shellpoint Mortgage Servicing Home Loan
#988885
my loan was $50000.00 and 17 years later my loan is still $40382.00. there is something wrong with theses people.Said they would lower my interest rates from 8.99% to 2.99% or 3.00%. I've filled out the forms twice and sent them in but never anything.. I have heard...
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Anonymous
Anonymous

They've added almost $50,000 in fees to my account, though every statement I have from them say "If your payment is received after xx/16/xxxx NO late payment fee will be added...

1.0
Product
Shellpoint Mortgage Servicing Home Loan
#908608