Product: Shellpoint Mortgage Servicing Loan Clear all filters (18 of 18 reviews match)
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1.0
Details
Hello, all. We are in a similar but different situation. We sold a home years ago and took a 2nd TD. The First was by a local bank and then resold several times. Then it wound up with MTGLQ, Investors and then apparently serviced and possibly sold to Shellpoint. We...
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Review
#1508833 Review #1508833 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Loan
Cons
  • Questionable ethics
  • No response
  • Inaccurate records
Reason of review
Poor customer service
Loss
$8000
Preferred solution
Let the company propose a solution
Tags
  • General Incompetence
  • shellpoint Bad Faith Practices
1.0
Details
My loan was switched to this company about 3 months ago. I recently set up online account and made payment online for the previous month successfully. In the beginning of current month of February 2019, I tried to login but couldn’t get access. I couldn’t make the...
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Review
#1480330 Review #1480330 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Loan
Reason of review
Problems with payment
I am interested in as well. Ever since Shellpoint took over, They came up with a balance of over $9000 which they never did explain what it was and why (I was not that far behind at the time) only 1 or 2 months. Without notice they stopped accepting my payments and...
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Review
#1346039 Review #1346039 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Loan
Reason of review
Problems with payment

ShellPoint Mortgage Servicing - Worst EVER

1.0
Details
We have hazard insurance, but this god awful company will not acknowledge it. I’ve spent hours on the phone with them to no no Avail. Good luck talking to someone that can actually have an educated conversation. STAY AWAY!!!
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Review
#1340359 Review #1340359 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Loan
If you are desirous of joining a class action suit, comment below. I am assessing the possible number of class members while I interview capable counsel to handle a large, class-action suit against Shellpoint for its utterly egregious, despicable behavior. I hope to...
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146 comments
Anonymous
#1764820

My mortgage was satisfied in 2016. I made my tax payments until this year 2019 Shellpoint paid my $432 half and listed me as current on my credit report.

Now it is listed as I owe $42000 on a mortgage.

They are the second mortgager trying to steal my home. or to fraudulently ruin my credit.

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Review
#1229698 Review #1229698 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Loan
Reason of review
Bad quality
1.0
Details
My mother recently passed away and her original loan was through beneficial and shellpoint took of after 5/1/2017.My mother had a single life insurance on this loan that she originally took out in June 5, 1998 and they informed me when I contacted them that the life...
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Review
#1188882 Review #1188882 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Loan
Reason of review
cheats
Have never heard back from them as they know they were a "pretend lender/serivcer" who forced me basically into a short sale with all the money I lost and not being able to fight back as I had to pay out more than $100,000 per year for the full time 24 hour care of my...
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2 comments
Anonymous
#1713365

Did they win this case?

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Review
#1163509 Review #1163509 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Loan
Reason of review
phony, forged, fabricated, robosigned documents and phony claims of representation
Loss
$100000
Preferred solution
cash of $1 million dollars for all the harm done on all five loans and honest modifications that should have been offered not the phony ones as state in the case in Colorado where the "Appeals court" ruled against Urban Settlement Services and Bank of Ame
1.0
Details
I initially had five (5) loans that were allegedly originated and "table funded" by Countrywide Home loans over the years 2002 to 2009.Nasty old Bank of America supposedly bought out Countrywide Home loans back in 2008 and made phony claims they intially took over my...
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Review
#1144165 Review #1144165 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Loan
Reason of review
wrongful claims of service transfer
Loss
$100000
Preferred solution
Let the company propose a solution
Last year on March 16,2016.My husband passed away. We had a freddieMac loan with mortgage insurance. I Called Green Tree/Diteh (spelling) and informed them. First of all they only record calls they want. I explained that my husband passed suddenly. They wouldn't speak...
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1 comment
Anonymous
#1413663

Get yourself securization audit report it tells you everything! I found out a lot of fraud going on Countrywide didn't transfer nothing to Bank of America or Shellpoint!!

Individuals signing documents who Notary Public had expired also Individuals that don't even work for these companies random signatures as i call them! Shellpoint needs learn can't fool everybody!

Review
#1103475 Review #1103475 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Loan
Cons
  • Gross incompetence
Reason of review
Causing duress
Loss
$50000
Tags
  • Mortgage servicing fraud

Contact ShellPoint Mortgage Servicing Customer Service

Mailing Address:
Shellpoint Mortgage Servicing, LLC
PO Box 10826
Greenville, South Carolina 29601
United States
Phone:
(800) 365-7107
All ShellPoint Mortgage Servicing Contacts

ShellPoint Mortgage Servicing - Loan sharks...

This company has turned the American dream into a nightmare. They insist I am 3 payments behind. Even though I faxed them my bank statements showing they cashed the check they say "that's not what are papers day". So basically there nothing they will do. If I don't pay it they will foreclose. Looks like I have to get a lawyer...
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Review
#1089988 Review #1089988 is a subjective opinion of poster.
Service
Shellpoint Mortgage Servicing Loan
Reason of review
Problems with payment