Product: Shellpoint Mortgage Servicing Mortgage Modification Clear all filters (4 of 4 reviews match)
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We modified our mortgage with Shellpoint in 2016. We were able to obtain a lower interest rate and subsequently lowered our payment amount. They then sold our mortgage to bank of america - and after reviewing the terms and amortization schedule with the new servicer we...
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Product
Shellpoint Mortgage Servicing Mortgage Modification
#1226279
Hi dear, my heart goes out to you as I am myself struggle to get my voice heard and their own valuation appraisal report to be included into my modification package .After Shellpoint conducted their own interial appraisal - they had refuse to submit it into my...
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1.0
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Shellpoint Mortgage Servicing Mortgage Modification
#1160452
After several attempts and speaking with several different Service Representatives, my requests were always honored on the phone but never followed through with.When they need something from you they are very detail orientated and very specific on a timeframe about...
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Anonymous
Anonymous

The same thing has happened to me, how did you save your home? Did you file before foreclosure?

1.0
Product
Shellpoint Mortgage Servicing Mortgage Modification
#1111478
After 4 years after my husband passing these fools just defy intelligence and any kind of common sense.I tried in the beginning to pay 2 months back payments in installments while I was taking care of my husband 24/7. They counted one as two payments behind and would...
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Anonymous
heather

They ought to re name themselves "Shell Game" because that is all this outfit is.They DO NOT modify. The modification packages are sent to pacify their victims while the cogs ...

1.2
Product
Shellpoint Mortgage Servicing Mortgage Modification
I didn't like
  • Incompetence or at worst taking advantage of the public
  • Repeated and unending duplication of remodification application
  • Incompetence
#1076272