College Park, Maryland
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1.0
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I don't know who these people are. They call my cell and never leave a message.

They are not listed on my credit reports.

I'm not going to have a conversation with them and I need to get them blocked on my phone. Any suggestions?

Product or Service Mentioned: Shellpoint Mortgage Servicing Mortgage.

Reason of review: Poor customer service.

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Anonymous
#1320537

Same here. Called my cell phone for SIX SECONDS.

Call them back to inquire and they didn't have any knowledge of that call. Really?

Trying to do modification and its delay after delay with their "documents" required, sent many times.

Hard to believe but the account "contact person" to deal with at Shellpoint has NEVER actually spoken with me. Just her puppets who say she's "unavailable".

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