Hi dear, my heart goes out to you as I am myself struggle to get my voice heard and their own valuation appraisal report to be included into my modification package . After Shellpoint conducted their own interial appraisal - they had refuse to submit it into my modification package because they’re own appraised value came very low $270.000 and they now telling me that they never did that appraisal although we do have the order with their name on it on a report itself.
Fraudgunally conveying and hiding this appraisal along with other interior appraisals that came at the same value -we have at the table !!!! This company is clearly violated the Fair Debt Collection Practice Act ( FDCPA) and have to be procecuted accordingly !!!
Product or Service Mentioned: Shellpoint Mortgage Servicing Mortgage Modification.
Reason of review: Order processing issue.