Our mortgage was sold to Shellpoint Sept, 2015. We have had nothing but trouble since...payments are mis posted and now they are sending strangers to our door and threatening foreclosure.
We have had a mortgage for 30 years and only owe 7 months. This is the FIRST time we have had an issue. Any suggestions as to what we can do?
They will not respond to emails or faxes. I've heard the only way to stop them is to refinance but with only 7 months left on mortgage we don't want to do that.
Product or Service Mentioned: Shellpoint Mortgage Servicing Mortgage.
Reason of review: Problems with payment.